Leo Martínez
Paint Tool SAI is a creative software that artists use for digital drawing and painting. To use the software, one must purchase a license. If you have lost your license key, you can retrieve it by searching for an email from Systemax with the subject [SYSTEMAX] Information About Your Software License. Once you have the license key, you can input it into the SAI program by clicking on the Other option, then System ID. If you are upgrading from SAI v.1 to SAI v.2, you will need to generate a new System ID and download the new license from the Systemax License page.
| Characteristics | Values |
|---|---|
| How to retrieve license information for Paint Tool SAI 2 | Go to the Systemax License page and enter the necessary details from the email address that was used to purchase the license. |
| How to use the license information to unlock Paint Tool SAI 2 | Open SAI, click on "Other" at the top of the screen, then click on "System ID", and enter the License Number and Password in the new window. |
| Differences in license files between SAI v.1 and SAI v.2 | The System ID generated by each version is different, so the license file needs to be installed in the corresponding version's folder. |
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What You'll Learn
Retrieving license info from Systemax
To retrieve license information for Paint Tool SAI 2, you need to refer to the original email account used to register for the software. Find the email from Systemax with the subject line " [SYSTEMAX] Information About Your Software License". This email contains the Software License Number and the Certificate Download Password.
Once you have located this information, open SAI and click on the "Other" option at the top of the screen. From there, click on "System ID". You should then be able to input the License Number and Password in the new window.
If you are unable to locate the original email, you can try visiting the Systemax website. Scroll down and find the reissue link, and then follow the verification steps to regain access to your license information.
It is important to keep your license information secure and easily accessible to avoid any issues with software activation or updates.
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Using the license number and password
To use your SAI license with SAIv2, you must first download SAI2 from the official SYSTEMAX website. Once you have extracted and opened the software, go to Others -> System ID and copy your System ID, just as you would when obtaining a SAI1 license. Next, visit the SYSTEMAX website again to obtain a license for your version of SAI2. You will need your license number and password to do this. Finally, move the SLC file to the following directory:
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Upgrading from SAI 1 to SAI 2
If you have a license for SAI1, you can upgrade to SAI2 for free. Here is a step-by-step guide on how to upgrade from SAI 1 to SAI 2:
- Download the SAI 2 client from the Software Development section of the Systemax Website.
- Launch sai2.exe. If you already have SAI 2/SAI 1 and want to import your brushes, this should prompt you to do so before taking you to the software.
- Navigate to Other > System ID (the far-right option in your File Menu bar) and copy that number, as you'll need it for later.
- Close out of SAI 2 and download a SAI License Certificate (SLC) to the same folder where the sai2.exe is located. Input your System ID and your license number (issued upon purchase) in the "Your computer's System ID" entry.
- Launch SAI 2 and you should be all set!
Please note that if you want to transfer your brushes from SAI 1 to SAI 2, you will have to do so manually. One user suggests that you could try uninstalling and reinstalling SAI 2 to see if it forces the prompt to import brushes from SAI 1 again. You might also be able to drag the folder from SAI 1 that contains the brushes into a new folder for SAI 2.
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Reinstalling SAI on a new computer
To reinstall SAI on a new computer, you will need to transfer your license. Here is a step-by-step guide on how to do this:
Firstly, download SAI on your new computer from the Systemax website. You can install the program in a trial period and then re-enter your license code to activate the software.
When you first purchased SAI, you should have received an email with codes and instructions. You will need to find this email and use the same email address to reissue your license information on the Systemax website.
Next, you will need to get the system ID for your new computer. This is because the system ID is like a lock, and your license is like a key. You cannot use the same key (license) for a different lock (system ID). Install SAI on your new computer and get the new system ID.
Using the new system ID, issue a new license and copy it to the SAI folder on your new computer. Now you can use SAI on your new computer with your existing license.
If you cannot find the original purchase information or email, you may need to purchase a new license for your new computer.
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Locating the license email
If you have deleted the SYSTEMAX email containing your software license number and certificate download password, you can email the company and they will send you a new one.
To locate your license email, follow these steps:
- Check your email inbox for an email titled " [SYSTEMAX] Information about Your Software License". This email contains your software license number and certificate download password.
- If you can't find the email, try searching for it using keywords such as "Paint Tool SAI", "license", or "SYSTEMAX".
- If you still can't find the email, it's possible that it may have been deleted or moved to a different folder. Try checking your deleted items or spam folder.
- If you use multiple email addresses, ensure you're checking the inbox of the email address associated with your Paint Tool SAI purchase.
- If you still can't locate the license email, contact the SYSTEMAX support team for assistance. They may be able to resend the license information or provide alternative solutions.
It's important to keep your license information secure and easily accessible to avoid such issues in the future. Consider creating a dedicated folder in your email or saving the license information in a secure location on your device for easy reference.
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Frequently asked questions
You can purchase a license on the Systemax License page. You will need to input the necessary details from your email.
You can search your email account for an email from Systemax with the subject "[SYSTEMAX] Information About Your Software License".
No, the System ID generated by each version is different. You will need to open SAI v.2 and take the ID from that program.
Put the new license in the SAI v.2 folder.
Make sure that all the necessary files are in an 'innit' or 'settings' folder, then add in all the proper folders.
