Lena Rivera
PPG Paints Arena is a sports and entertainment venue in Western Pennsylvania, hosting more than 150 events per year, including NHL Pittsburgh Penguins games. The venue has strict security measures, with only certain types of bags permitted inside. Diaper bags are allowed, but all items are subject to searches upon entrance. Children under the age of 2 do not require a ticket for Penguins home games, provided they sit on an adult's lap.
| Characteristics | Values |
|---|---|
| Baby carriers | Only wallets/wristlets (4"x6"x1"), and medical/diaper bags are permitted inside. All items are subject to searches upon entrance. |
| Food and beverages | No outside food or beverages are permitted to be brought into the arena. Concession stands located throughout the arena sell a wide variety of food, alcoholic and non-alcoholic beverages. |
| Tickets | The arena is a mobile-only facility. A mobile ticket must be displayed on a smartphone for entry. |
| Cash | The arena is a cashless venue. Credit and debit cards, as well as Apple/Google Pay, are accepted. Reverse ATMs are available to convert cash to a prepaid debit card. |
| Parking | The Jim Shorkey Auto Group parking lots open two hours prior to game time. |
| Camera policy | Only small personal still cameras equipped with a 3-inch lens or smaller are permitted. Detachable lenses, camera bags, video, audio, and professional camera and recording devices are strictly prohibited. |
| Banners and signs | Small, handheld banners and signs are permitted for most events, providing they are in good taste, as deemed by building management. |
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What You'll Learn
- Arena rules: Only wallets/wristlets, medical/diaper bags are allowed inside
- Baby-changing stations: Available in all restrooms on all seating levels
- Mobile tickets: A smartphone with a mobile ticket is required for entry
- Cashless venue: Only cards and mobile payments are accepted
- Food and drink: No outside food or beverages are allowed inside
Arena rules: Only wallets/wristlets, medical/diaper bags are allowed inside
PPG Paints Arena is a regional entertainment venue in Western Pennsylvania, hosting more than 150 athletic events, concerts, and family shows per year. The arena has strict rules regarding the types of bags that can be brought inside. For security purposes, only wallets/wristlets (4"x6"x1"), and medical/diaper bags are permitted inside the arena. All bags are subject to searches upon entrance.
Diaper bags are allowed when accompanied by a child and will be screened through an X-ray machine and tagged. Medical bags are also permitted but must go through the X-ray machine prior to entry. Exceptions are made for medically necessary items, such as breast pumps, after proper inspection. These bags will also be screened and tagged.
Guests are advised to expect longer wait times for bag checks. It is important to note that large bags, coolers, backpacks, and sealed packages are not permitted inside the arena. This includes gifts for performers or athletes. However, gifts are occasionally permitted and accepted on a show-by-show basis.
In addition to the bag policy, PPG Paints Arena has other rules to ensure the safety and comfort of guests. The arena is a mobile-only facility, requiring a mobile ticket displayed on a smartphone for entry. It is also a cashless venue, accepting credit, debit cards, and mobile payments. Outside food and beverages are generally prohibited, with concessions available for purchase inside.
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Baby-changing stations: Available in all restrooms on all seating levels
PPG Paints Arena is a family-friendly entertainment venue, hosting over 150 events per year, including athletic events, concerts, and family shows. The arena is home to the NHL Pittsburgh Penguins and has hosted national collegiate tournaments, such as the 2012 NCAA Men's Basketball Championship.
The PPG Paints Arena is designed to accommodate families with young children. Baby-changing stations are conveniently located in all restrooms on every seating level, ensuring easy access for parents or caregivers. This feature enhances the arena's accessibility and family-friendly atmosphere.
Other family-friendly features and policies:
The arena offers various other amenities and policies that cater to families with young children:
- Children under two years old do not require a ticket for most events. However, if you wish for your child to have their own seat, a ticket is necessary.
- Only wallets/wristlets (with specific dimensions) and medical/diaper bags are permitted inside. All items are subject to search upon entrance.
- The arena provides two UPMC First Aid Stations, one on each level, to address any health needs that may arise.
- Cameras are permitted for Pittsburgh Penguins hockey games and most events, allowing families to capture memorable moments.
- The arena is now a cashless venue, accepting credit, debit cards, and digital payment methods like Apple/Google Pay, offering convenience and security.
- Gated boxes are provided for items that require screening, ensuring a smooth and secure entry process.
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Mobile tickets: A smartphone with a mobile ticket is required for entry
PPG Paints Arena is a mobile-only facility. For event entry, a mobile ticket must be displayed on a smartphone. This means that all ticket buyers and fans must access their tickets via a mobile app or website. If you are a Penguins fan, you can access your tickets by visiting www.pittsburghpenguins.com/myaccount or by clicking 'Manage My Tickets' from the Tickets menu in the Penguins App. If you received tickets from a friend or purchased them on NHL Ticket Exchange, you can view them on your mobile device through Account Manager. iPhone users are encouraged to store tickets in their Apple Wallet for offline use.
For non-Penguins events, fans can access their tickets within their Ticketmaster account on www.ticketmaster.com or on the Ticketmaster App. If you purchased tickets through Ticketmaster, it is recommended that you download the Ticketmaster app. All mobile tickets will feature a rotating barcode. As a result, camera screenshots or paper printouts will not work. If you place your digital ticket in your Apple wallet, no barcode will be visible, but the scanners will detect it. If you do not have a mobile ticket for entry, you will be directed to the DICK'S Sporting Goods Box Office inside the Highmark Gate for assistance.
PPG Paints Arena is also a cashless venue. Credit and debit cards, as well as Apple/Google Pay, are accepted. Reverse ATMs are available to convert cash to a pre-paid Visa or debit card. This service is free of charge. Cards can be used anywhere, not just at PPG Paints Arena, and they have no expiration date. Any amount from $1-500 can be put on the cards, and it is possible to verify the card balance. Reverse ATMs can be found in the following locations: Highmark Lobby, F.N.B. Club, Captain Morgan Club, Sections 106, 119, 206 and 234.
For security purposes, only wallets/wristlets (4"x6"x1") and medical/diaper bags are permitted inside PPG Paints Arena, and all items are subject to searches upon entrance. Baby changing stations are available in all restrooms on all seating levels. Nursing mothers are welcome to breastfeed their children wherever they feel most comfortable. Nursing pods and rooms are located behind Sections 117 and 225.
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Cashless venue: Only cards and mobile payments are accepted
PPG Paints Arena is a cashless venue, meaning only cards and mobile payments are accepted. Credit and debit cards, as well as Apple/Google Pay, are all accepted forms of payment. Reverse ATMs are available to convert cash to a pre-paid debit card with a value ranging from $1 to $500. These cards do not expire and can be used anywhere, not just at PPG Paints Arena. Reverse ATMs can be found in the following locations: Highmark Lobby, F.N.B. Club, Captain Morgan Club, Sections 106, 119, 206 and 234.
PPG Paints Arena is a leading entertainment venue and the regional epicentre for athletic events, concerts, and family shows in Western Pennsylvania. The arena hosts more than 150 events per year, including national collegiate tournaments and NHL Pittsburgh Penguins games.
The arena is committed to providing a safe, comfortable, and enjoyable experience for all guests. To that end, only wallets/wristlets (4"x6"x1") and medical/diaper bags are permitted inside, and all items are subject to search upon entrance. Large bags, coolers, backpacks, and sealed packages are not permitted.
For game entry, a mobile ticket must be displayed on a smartphone. All mobile tickets will feature a rotating barcode, so camera screenshots or paper printouts will not work. If you place your digital ticket in your Apple wallet, the scanners will detect it, even though no barcode will be visible. If you do not have a mobile ticket, you will be directed to the DICK'S Sporting Goods Box Office inside the Highmark Gate for assistance.
Please note that no outside food or beverages are permitted inside the arena, except in the case of health conditions, in which case patrons should contact customer service in advance.
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Food and drink: No outside food or beverages are allowed inside
PPG Paints Arena is a leading entertainment venue in Western Pennsylvania that hosts more than 150 events per year, including athletic events, concerts, and family shows. It is home to the NHL Pittsburgh Penguins and has hosted national collegiate tournaments, such as the first and second rounds of the 2012 NCAA Men's Basketball Championship.
The arena has strict policies regarding food and beverages. No outside food or beverages of any kind are permitted to be brought inside the PPG Paints Arena. This rule applies to all guests, and any food or drinks brought to the arena will be turned away at the entrance.
The arena offers a wide variety of food and beverage options for guests to purchase inside. Concession stands are located throughout the arena, selling a range of food items, alcoholic beverages (for guests over 21 years of age), and non-alcoholic drinks. Pennsylvania State Law prohibits the sale of alcohol to all persons under 21, and guests may be asked to show proper identification to purchase alcohol.
For guests with specific dietary restrictions or health conditions who need to bring outside food or beverages, special arrangements can be made. These guests are requested to contact customer service in advance at [email protected] to discuss their needs and make the necessary arrangements.
PPG Paints Arena is now a cashless venue, accepting only credit and debit cards, as well as Apple/Google Pay. Reverse ATMs are available at multiple locations within the arena to convert cash to prepaid debit cards, free of charge. This service allows guests to load any amount from $1 to $500 onto a card that can be used anywhere, not just within the arena.
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Frequently asked questions
Only wallets/wristlets (4"x6"x1") and medical/diaper bags are permitted inside PPG Paints Arena. All items are subject to searches upon entrance.
The PPG Paints Arena has a strict no-bag policy. However, exceptions are made for medical devices and equipment after inspection.
Yes, baby changing stations are available in all restrooms on all seating levels.
